Withdrawal Guide

Welcome to the 11 Winner Withdrawal Guide! This page provides a step-by-step breakdown of how to withdraw your winnings securely and efficiently from your 11 Winner account. Please ensure your account is verified before initiating any withdrawal requests.

Steps to Withdraw Money

1. Log in to Your Account:

   • Open the 11 Winner app or website.

   • Use your registered credentials to log in.

2. Access the Withdrawal Section:

   • Navigate to the "My Wallet" or "Withdraw" option in your account menu.

3. Verify Your Account (if not already completed):

   • Ensure that your KYC (Know Your Customer) details are verified. This typically includes:

     • Government-issued ID (e.g., PAN card, Aadhaar card).

     • Bank account details (account number and IFSC code).

     • Proof of address (e.g., utility bill).

   • Verification ensures secure transactions and compliance with regulations.

4. Enter Withdrawal Details:

   • Input the amount you wish to withdraw. Ensure it meets the minimum withdrawal limit.

   • Choose your preferred withdrawal method (e.g., bank transfer, UPI, or mobile wallet).

5. Confirm the Request:

   • Double-check the entered details.

   • Click on "Withdraw Now" or a similar confirmation button.

6. Processing Time:

   • Standard withdrawals may take 2–5 business days to reflect in your account.

   • Instant withdrawal options (if available) may process within minutes but could incur additional fees.

Important Information

• Minimum and Maximum Limits:

  • Minimum withdrawal amount: ₹100.

  • Maximum withdrawal amount: ₹50,000 per transaction.

• Withdrawal Fees:

  • Standard withdrawals are typically free.

  • Instant withdrawals may charge a nominal fee (e.g., ₹10 or a small percentage of the transaction).

• Tax Deduction:

  • As per Indian tax laws, winnings above ₹10,000 are subject to a 30% Tax Deducted at Source (TDS). Ensure you account for this when withdrawing large sums.

• Account Security:

  • Never share your login credentials or withdrawal codes with anyone.

  • Log out after completing transactions, especially on shared devices.

Troubleshooting Withdrawal Issues

If you encounter any problems during the withdrawal process:

1. Check Verification Status:

   • Ensure all required documents are submitted and approved.

2. Review Withdrawal Limits:

   • Confirm that your requested amount falls within the allowed limits.

3. Contact Support:

   • Reach out to 11 Winner's customer support team for assistance with delays or technical issues.

Tips for Smooth Withdrawals

• Keep your bank details updated and accurate.

• Plan withdrawals ahead of weekends or holidays to avoid delays.

• Use secure devices and networks when accessing your account.

Enjoy seamless withdrawals with 11 Winner! For further assistance, contact our support team directly through the app or website.